Client Access
"It is my pleasure to recommend AMC as a purveyor of top quality, customer-oriented janitorial service for commercial buildings. Without fail they are helpful and responsive to our every request..."
"I would highly recommend Advanced Maintenance Concepts for your building service needs. I'm a facility manager, since contracting with Advanced Maintenance Concepts my work days have become so much easier..."

Advanced Maintenance Concepts
333 N. Berry Suite 17
Brea, California 92821

Office: 714.257.9349
Fax: 714.671.3146

24 HOUR DISPATCH: 800.998.9410
Cost and Quality Management Program

Savings Quality You Can Trust… AMC uses a cost and quality management program to keep costs low and quality consistently high. Our highly experienced staff of Account Executives, Supervisors, Customer Service Representatives, Office Managers, and General Manager have a combined total of over 75 years of experience which is utilized for the effective management of cost and quality for each of our accounts. Our management system ensures that you will have cost-effective, high quality service. If our cleaning crew ever does fall short of your expectations, you can be assured of a very fast response in correcting any deficiencies and issues.

Supervision & Quality Inspection Plan

Inspection Our supervisors must demonstrate high proficiency and responsibility in managing your account. The broad experience and knowledge possessed by our staff of supervisors ensures that you will receive a cleaning service of the highest caliber.

Our supervisors will thoroughly inspect your account twice per month (or more often if necessary) using proprietary Advanced Maintenance Concepts Quality Performance Form (QPF) to identify any janitorial work, which needs improvement. The supervisor ensures that any deficient work gets corrected while he is present at the job site. A copy of the supervisor’s written evaluation (QPF) is given to the cleaning crew and the original is given to our office managers for quality control & monitoring purposes and is kept in your file. This quality inspections plan ensures that you will receive high quality cleaning for your specific cleaning requirements.

Cost and Quality Management Program

The customer service representative responsible for your account will contact you on a monthly basis (or more often if necessary) to inquire whether our cleaning is satisfactory. Your feedback is greatly appreciated and relayed immediately to our supervision staff and cleaning crew.

The account executive responsible for your account will personally visit you twice per month (or more often if necessary). Our account executive will be glad to hear your comments or suggestions regarding our cleaning and this personal meeting gives us a chance to see first hand any areas of concern our customers may have.

Advanced Maintenance Concepts is a Proud Member of the Pacific Association of the building Service Contractors Organization (PABSCO) and of the Building Service Contractors Association International.

Our Supervisor has 25 years of experience and is a member of the Clean Management Institute Certified Technicians for Carpet and Floor Cleaning.

"We never sub-contract - only fully insured employees on payroll will visit your office."

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Designed by Jared Devore. Developed by Robert Aronovici.